Thinking Beyond Digital Touch Points: Designing Customer Experiences for Banking Systems

An Interview with Jin Kang, VP, Experience Design at OCBC Bank, by Stessa……


Be a simplicity chef.

Written for Challenge Magazine, published by Prime Minister’s Office, Public…


FemTech Leaders Interview

I'm honored to be part of FemTech Leaders, a great initiative where I got to…


Defining 'design' in Japan

Originally written for FRANK Blog, Frank thoughts on money, career and life…


Beauty and the bank

Beauty is human being’s most innate instinct. Beauty is the promise of…


Simplicity is not sexy...until it's done.

As part of my recent trip to Milano speaking at ’The Invisible Bank’…


Simplicity In Banking Is Anything But Simple.

Written for The Financial Brand and Bank Marketing Strategy by Jim Marous, the…


Be a pain sponge - to build simplicity culture

Experience Design. This is what I do. Two  grand words combined: 'Experience'…


Astonish me - a lesson from a shoemaker

Whenever I come to Switzerland, where I used to live for 10 years, there are a…


The value of simplicity in business

Today DesignfulCo. has a guest post from Simon Dale, a passionate design…