“How to deal with stakeholders that refuse to follow the design process”
We all have been there.
When we facilitate a meeting or a workshop, we ask a question and for some reasons nobody is willing to answer or contribute. Here are some tips that might be helpful to deal with ‘silence’.
- Be comfortable with silence. Use silent strategically to give people time to think.
- Plan to have a co-facilitator prior to the session. When the silence becomes uncomfortable, strike a conversation with the co-facilitator to create more relaxing atmosphere.
- Call on individuals name. As a facilitator give yourself power and authority to control the room and encourage individuals to contribute.
#designthinking #facilitaiton #askmeanything #askjin
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Catch the 🎥 “Ask Me Anything” series videos on YouTube, Threads, X, LinkedIn and TikTok (@jinkangmoller) , and drop your burning questions on design thinking, facilitation, simplicity, or experience design in the comments. 💬