The Aesthetics of Simplicity
Source: Tea Room http://www.tearoom.us/Way_of_Tea.html Picture yourself a Japanese tea room. There are windows and a sliding door made of Japanese…
February 27, 2017
Why you need designers
"What kind of people do you hire to drive customer-centric innovation?" This is a question I get asked a lot at conferences I spoke. My…
February 12, 2017
A little black dress and the process of simplicity
Every woman has an essential wardrobe item. Mine has to be a little black dress. When I’m in doubt what to wear for work or for dinner, I often…
November 25, 2016
Thinking Beyond Digital Touch Points: Designing Customer Experiences for Banking Systems
An Interview with Jin Kang, VP, Experience Design at OCBC Bank, by Stessa Cohen Published at UXcrunch.com - The User Experience Publication for…
October 19, 2016
Be a simplicity chef.
Written for Challenge Magazine, published by Prime Minister’s Office, Public Service Division in Singapore. July/August 2016 issue I remember…
August 12, 2016
FemTech Leaders Interview
I'm honored to be part of FemTech Leaders, a great initiative where I got to know amazing FinTech power women and how they make meaningful change in…
May 16, 2016
Defining ‘design’ in Japan
Originally written for FRANK Blog, Frank thoughts on money, career and life style. As a designer, I always look for ways to explain what design is…
September 1, 2015
Beauty and the bank
Beauty is human being’s most innate instinct. Beauty is the promise of happiness, a celebration of life. Why does beauty matter in the business, more…
February 9, 2015
Digital makes banking more human. #defineDigital
Building a compelling digital banking service is undeniably a hot topic among leaders in financial services. Recently Bain & Company released…
June 24, 2014
Common sense, but not commonly practised: Human-centered design
Establishing the human centered process in everything you do is the heart that pumps out simplicity cells throughout your organisation. Because…
June 22, 2014
Simplicity is not sexy…until it’s done.
As part of my recent trip to Milano speaking at ’The Invisible Bank’ conference, I had the privilege to have a conversation with senior members of…
June 8, 2014
Simplicity In Banking Is Anything But Simple.
Written for The Financial Brand and Bank Marketing Strategy by Jim Marous, the world's most read banking blog. It's time to build your simplicity…
February 9, 2014