How to make ‘design’ really work

You might have attended a design thinking workshop for a few days or half a day. You might have mapped a customer’s journey, and learned interesting…

Why human-centred design matters (even more today)

As part of Singapore’s SkillsFuture initiative, I had the pleasure of talking about Human-Centered Design through the story of my seven and a…

The Aesthetics of Simplicity

Source: Tea Room http://www.tearoom.us/Way_of_Tea.html Picture yourself a Japanese tea room. There are windows and a sliding door made of Japanese…

Simplicity In Banking Is Anything But Simple.

Written for The Financial Brand and Bank Marketing Strategy by Jim Marous, the world's most read banking blog. It's time to build your simplicity…

Designing for Trust

‘Trust’ is an elusive concept.  Trust can be perhaps likened to the air. When it’s there, we don’t notice it, but its absence is certainly palpable.…

Design thinking and failure

Ever since Singapore’s prime minister’s speech earlier this year positioned design thinking as a critical in country’s future national building,…

On simplifying modern women’s lives

Stephanie is a woman of enchantment. When I visited her cozy studio of Eden and Elie, it was a wonderland. As I entered the corridor, tiny sparkling…

Keep calm and simplify

Recently I had a conversation with a CEO of a European private bank. One of the interesting questions he posed was how should companies 'innovate' in…

Thoughts on Millennials and the role of design

This is a 3 minute interview with the Institute of Service Excellence (ISE) at the  Financial & Health Care Industry Forum. As part of the…

Anders Buchmann on Intrapreneurship

When innovation is imperative, what kind of mindset and people do organizations need in order to relentlessly push the boundaries of what a product…

Clear is More, a video interview with Jackson Tan

"It is about expecting unknown. Be prepared for the unknown. Most businesses want to do something that they are very sure where they are and what…

Jackson Tan on Clear is More

  Jackson Tan is one of the Singapore's most successful designers, an artist, and a curator. He is the man behind Singapore's national branding…

Designer vs Design-thinker

When I was in my design school, I remember one particular typography class taught by a professor who was a well-known typographer in South Korea. I…

Mark McCormick on Simplicity

As the first issue of #Designful.Leaders series, I had a great conversation with Mark McCormick, a Senior Vice President at Wells Fargo and Head of…