Thoughts on Millennials and the role of design
This is a 3 minute interview with the Institute of Service Excellence (ISE) at…
A little black dress and the process of simplicity
Every woman has an essential wardrobe item. Mine has to be a little black…
Thinking Beyond Digital Touch Points: Designing Customer Experiences for Banking Systems
An Interview with Jin Kang, VP, Experience Design at OCBC Bank, by Stessa……
FemTech Leaders Interview
I'm honored to be part of FemTech Leaders, a great initiative where I got to…
Simplicity In Banking Is Anything But Simple.
Written for The Financial Brand and Bank Marketing Strategy by Jim Marous, the…
A story behind designing Singapore's first Personal Financial Management tool
I wrote this article for EFMA Journal - the design journey behind OCBC Money…
Design for Serendipity
There’s no better feeling than those moments of unexpected inner delight. Like…
Design thinking, imperative in the era of de-banking
"Banking is necessary, but banks are not." Bill Gates I wrote this article for…
Revere and do beauty - A plea to financial services
____ Beauty... What comes to your mind when you read this word? To me, beauty…