Thoughts on Millennials and the role of design
This is a 3 minute interview with the Institute of Service Excellence (ISE) at…
A little black dress and the process of simplicity
Every woman has an essential wardrobe item. Mine has to be a little black…
Thinking Beyond Digital Touch Points: Designing Customer Experiences for Banking Systems
An Interview with Jin Kang, VP, Experience Design at OCBC Bank, by Stessa……
FemTech Leaders Interview
I'm honored to be part of FemTech Leaders, a great initiative where I got to…
Simplicity In Banking Is Anything But Simple.
Written for The Financial Brand and Bank Marketing Strategy by Jim Marous, the…
Design for Serendipity
There’s no better feeling than those moments of unexpected inner delight. Like…
Design thinking, imperative in the era of de-banking
"Banking is necessary, but banks are not." Bill Gates I wrote this article for…
Revere and do beauty - A plea to financial services
____ Beauty... What comes to your mind when you read this word? To me, beauty…